Is it worth it for a small amount?

We discuss that honestly in the free intake. Sometimes one good letter is enough; sometimes going to court is out of proportion. We tell you what we think.

The order confirmation or invoice, photos of the defect and all messages with the seller.

Can I also go to a disputes committee?

Often, yes. We tell you whether that is the fastest route in your case and help you word the complaint properly.

Consumer law

A purchase or service that went wrong

For consumers who cannot resolve things with a business.

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Common questions

Faulty product
Warranty refused
Cancelling a subscription
Delivery overdue
Misleading sale

What you receive

You receive written advice in plain language: what the law says about your situation, how strong your position is, and which steps you can take. With sources, so you can check it yourself.

Fixed prices for this topic

Legal check Written advice on one question Fixed price, quote first
Letter on your behalf Letter of demand or liability notice Fixed price, quote first

All pricing

Frequently asked questions

Is it worth it for a small amount?We discuss that honestly in the free intake. Sometimes one good letter is enough; sometimes going to court is out of proportion. We tell you what we think.
What should I keep?The order confirmation or invoice, photos of the defect and all messages with the seller.
Can I also go to a disputes committee?Often, yes. We tell you whether that is the fastest route in your case and help you word the complaint properly.

Talk your situation through for free

In 30 minutes you'll hear whether we can help and what it costs.

Book a free intake